How does this work? After making the reservations, the chauffeur comes to your location (i.e. home or business) and the charter starts from there. When does the time start? From the time designated to leave your pick up location. How do I make reservations? Just call 502-418-3027 and make your reservation, along with starting a customer profile. What does the service cost? Rates are $21.00 an hour and a 15% gratuity. Discounts available for out of town and frequent customer charters. Is there a minimum? Yes, a two hour minimum, with no daily splits. What is your dress code? Industry standard chauffeur attire consists of a black suit, white shirt, black tie, and black shoes, however, business/casual attire can be requested. How far in advance to I need to make a reservation? At least 24 hours ahead of pick-up time if it is a local charter and as much lead time for out of town/state charters. Do you always drive personal cars? No, there are options of rental and luxury vehicles through a network of affiliates, both local and across the nation. How does vehicle relocation work? Your vehicle is driven to the designated location, and costs are calculated by the length of trip plus expenses. What about insurance coverage? Proof of insurance for your vehicle will be required with the reservation, and a general liability policy will be used for damages, as long as the client did not contribute to the cause of damage, or accident. How do I pay for the service? There are several convenient options available, which include monthly statements.